Elder Scrolls Online devs apologize for banning legit players
Probably the biggest pain about becoming one of the most popular new mmorpg games in the world is that you attract a parasitic mob of gold spammers, botters and exploiters. The latest example is Elder Scrolls Online -- the most hyped online rpg this summer -- and its developers have responded by slamming the banhammer on thousands of accounts involved in such illicit activities.
Unfortunately, the banhammer also hit more than a few innocent players. ZeniMax and Bethesda announced that they have already started unbanning accounts owned by legitimate players and have initiated an email campaign to get them back to playing the game as usual.
Here's the official apology for the recent rash of unintended Elder Scrolls Online legitimate player bans:
"As part of our continuing effort to combat gold spammers, botters and exploiters, we recently banned a number of accounts. After several players appealed, we were able to investigate the matter further and discovered some legitimate accounts got caught up in the sweep. We unbanned accounts last night, and have email responses going out for those affected from our support group. It is never our intention for legitimate players to be harmed as we work to keep your game free of cheaters, and we sincerely apologize for the mistake."
It's clear that these bans are necessary, but the developers also need to refine their system to better differentiate between legitimate players and rule breakers. Let's see what they come up with in the coming weeks or months.